Here at Mobie every order is important to us. Making sure you get your order safely in your hands is our top priority. Every single order is meticulously protected in bubble or cushioned by paper to give a blanket of protection before being placed into a cardboard shipper or courier bag, to prevent any movement during transportation.

 

Once your order is packaged and ready to go we will dispatch your order using a signature only courier ticket, we will email you the tracking info to make sure you can track it every step of the way and to make sure it ends up in the right place.

If you have any questions, Please contact our Customer Care Team anytime.

 

Within New Zealand

Delivery in New Zealand is by Courier Post

*Free Express Shipping(1-3 Business Days) On Orders Over $49+

Processing time: Within 48 hours.

Please note: Delivery times start at the time of dispatch and are a guideline only.

Location	Approx Delivery Time	Order Value	Cost
Non Rural	1-3 Business Days	Over $49	Free
Non Rural	1-3 Business Days	0-$49	$5
Rural	2-4 Business Days	Over $49	Free
Rural	2-4 Business Days	0-$49	$8

  

Bulk: Please allow an extra 2 - 4 days for your delivery.

Saturday Delivery: Applies to in stock items only. Cut off time is 4:00pm Friday.  

Order Processing Times

For orders that consist of standard components, processing times are generally half a day to one day. (Once payment is confirmed)

 

Where is my order?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. 

If you need further assistance, please contact our Customer Care Team: websales@mobie.co.nz - we're more than happy to help!