1. Phone Not Charging?
Check your phone’s charging port for dust, lint or debris. A dirty charging port may prevent your phone from charging properly. Avoid using metal objects to clean the port.
OUR STORE
St Lukes
Visit Mobie on Level 1 at Westfield St Lukes in Mount Albert, Auckland. From phone cases and screen protectors to chargers, cables and everyday tech, our team can help you find accessories that fit your device and your routine. Need help with a cracked screen, a tired battery or a charging issue? Call the St Lukes team to discuss your device, available repairs, pricing and turnaround before you visit.
Walk-in Welcome
On-site Repair
Quality Parts
Expert Technicians
Screen Replacements
Ask about screen replacement options for your model, available parts and pricing.
Battery Replacements
Discuss battery symptoms and replacement options with the team.
Camera Repairs
Get advice about blurry, damaged or non-working phone cameras.
Charging Port Repairs
Ask the team to check charging issues and whether the port needs professional cleaning or repair.
Bring your device or call 09 216 0828 for help choosing compatible accessories and discussing repair options. Please confirm available services, parts, pricing and turnaround with the St Lukes team.
Shop with confidence at Mobie
Our After-Sales Care
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Returns & Warranty Support
Need help with a return or warranty question? Contact your local Mobie team to check the options for your purchase.
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Decade of Trust & Local Stores
Trusted for 10 years, with a widespread local presence. Experience reliable, in-person service.
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Free Express Shipping Over $49
Enjoy rapid delivery: Orders over $49 are delivered within 1–3 working days, free of charge.
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Flexible Payment & Lifetime Support
Pay your way with Afterpay and enjoy ongoing support.
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1-Year Quality Guarantee
Products containing electrical circuitry are covered by our 1-year quality guarantee for manufacturing and quality-related issues.
Your satisfaction matters to us. Thank you for choosing Mobie!
VLOGGING KIT
Sale price$99.00 NZD
Mobie Mini Magnetic Rear Camera Screen Mirroring Adapter for Wireless Selfie T3
Sale price$45.00 NZD
Mobie Magnetic Phone Tripod Selfie Stick 170cm with Camera Remote Control VCT-362
Save 30%
Sale priceFrom $69.00 NZD
Regular price$99.00 NZD
Telesin Fun Shot Magnetic Phone Camera Grip + C03 Magnetic Selfie Light
Save 10%
Sale price$67.50 NZD
Regular price$75.00 NZD
Acefast AI Tracking Gimbal Smart Phone Stand with Gesture Control E44
Save 10%
Sale price$45.00 NZD
Regular price$50.00 NZD
Acefast Portable Selfie Stick and Tripod Desk Stand for Phone with Wireless Remote E43
Sale price$109.00 NZD
Acefast AI Face Tracking Auto Deploy Tripod 176cm Extended E41
Sale price$65.00 NZD
Acefast Auto Selfie Tripod Stand with Bluetooth Remote E42
Sale price$65.00 NZD
Hoco Selfie Stick Quadpod Desk Stand with Bluetooth Remote and Safety Strap K27
Sale price$15.00 NZD
Yunteng Bluetooth Remote for iPhone Samsung Android Devices
Sale price$85.00 NZD
Hoco 2-in-1 Selfie Stick Tripod with Max Height 1.75m & Bluetooth Remote K22
Sale price$70.00 NZD
Hoco Aluminum Alloy MagSafe Clamp Bluetooth Remote Tripod Selfie Stick K25
Sale price$55.00 NZD
Hoco Lightweight 3 in 1 Wireless Remote Universal Selfie Stick Tripod K20
Mobie St Lukes Gallery
View all photos →
Customer Reviews
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"Great service from the staff. Really happy with my new phone screen protector"
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"Great service and advice, Hardik Rami was a legend and provided great support and help for me for fixing my phone"
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"Have never had a bad experience with Mobie. The staff are super friendly, extremely helpful and not pushy."
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"My phone’s charging port was acting up and was not working."
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"Amazing service, super fast tech repair fixing my screen and charging port instantly, less than 5 minutes."
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"The guy who owns this store is friendly and super helpful. They have good deals and tech available too!"
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"Got a glass screen cover, guy cleaned my screen and applied the cover flawlessly in just a minute."
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"staff did a great job removing, cleaning and replacing of the screen protector, looks like it is brand new, very happy."
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"Friendly & helpful staff"
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"Great service"
Common phone problems & quick tips
Helpful Tips from Mobie
2. Touchscreen Suddenly Not Responding?
If your screen has no visible physical damage but stops responding to touch, try a force restart. This may help resolve a temporary software issue.
3. Phone Got Wet? Act Quickly!
Never put your wet phone in rice! Rice is not a reliable way to dry your phone and may cause further problems. Turn it off immediately, do not charge it, and take it to a professional repair shop as soon as possible for proper inspection and drying.
Need Help with Your Phone?
Visit Mobie — We’re Here to Help!
Mobie St Lukes Location
Shop 529, Level 1, Westfield St Lukes, 80 Saint Lukes Road, Mount Albert, Auckland 1025, New Zealand
Monday–Wednesday and Saturday: 9:00 AM–6:00 PM
Thursday–Friday: 9:00 AM–9:00 PM
Sunday: 10:00 AM–5:30 PM
Open 7 Days. Public holiday hours may vary; please call ahead.