1. Phone Not Charging?
Check your phone’s charging port for dust, lint or debris. A dirty charging port may prevent your phone from charging properly. Avoid using metal objects to clean the port.
OUR STORE
WestCity (EPro)
Visit Mobie WestCity (EPro) in Henderson for phone repair enquiries, cases, screen protectors and mobile accessories. Find us at Shop 217, Level 2, WestCity, or call 09 835 1965 to check repair options and product availability.
Walk-in Welcome
On-site Repair
Quality Parts
Expert Technicians
Screen Replacements
Ask about screen replacement options for your model, available parts and pricing.
Battery Replacements
Discuss battery symptoms and replacement options with the team.
Camera Repairs
Get advice about blurry, damaged or non-working phone cameras.
Charging Port Repairs
Ask the team to check charging issues and whether the port needs professional cleaning or repair.
Visit Shop 217, Level 2 at WestCity or call 09 835 1965 to discuss your device. Our team can assess the issue and confirm suitable repair options, pricing and timing.
Shop with confidence at Mobie
Our After-Sales Care
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Returns & Warranty Support
Need help with a return or warranty question? Contact your local Mobie team to check the options for your purchase.
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Decade of Trust & Local Stores
Trusted for 10 years, with a widespread local presence. Experience reliable, in-person service.
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Free Express Shipping Over $49
Enjoy rapid delivery: Orders over $49 are delivered within 1–3 working days, free of charge.
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Flexible Payment & Lifetime Support
Pay your way with Afterpay and enjoy ongoing support.
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1-Year Quality Guarantee
Products containing electrical circuitry are covered by our 1-year quality guarantee for manufacturing and quality-related issues.
Your satisfaction matters to us. Thank you for choosing Mobie!
VLOGGING KIT
Sale price$99.00 NZD
Mobie Mini Magnetic Rear Camera Screen Mirroring Adapter for Wireless Selfie T3
Sale price$45.00 NZD
Mobie Magnetic Phone Tripod Selfie Stick 170cm with Camera Remote Control VCT-362
Save 30%
Sale priceFrom $69.00 NZD
Regular price$99.00 NZD
Telesin Fun Shot Magnetic Phone Camera Grip + C03 Magnetic Selfie Light
Save 10%
Sale price$67.50 NZD
Regular price$75.00 NZD
Acefast AI Tracking Gimbal Smart Phone Stand with Gesture Control E44
Save 10%
Sale price$45.00 NZD
Regular price$50.00 NZD
Acefast Portable Selfie Stick and Tripod Desk Stand for Phone with Wireless Remote E43
Sale price$109.00 NZD
Acefast AI Face Tracking Auto Deploy Tripod 176cm Extended E41
Sale price$65.00 NZD
Acefast Auto Selfie Tripod Stand with Bluetooth Remote E42
Sale price$65.00 NZD
Hoco Selfie Stick Quadpod Desk Stand with Bluetooth Remote and Safety Strap K27
Sale price$15.00 NZD
Yunteng Bluetooth Remote for iPhone Samsung Android Devices
Sale price$85.00 NZD
Hoco 2-in-1 Selfie Stick Tripod with Max Height 1.75m & Bluetooth Remote K22
Sale price$70.00 NZD
Hoco Aluminum Alloy MagSafe Clamp Bluetooth Remote Tripod Selfie Stick K25
Sale price$55.00 NZD
Hoco Lightweight 3 in 1 Wireless Remote Universal Selfie Stick Tripod K20
Mobie WestCity Gallery
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Customer Reviews
View all reviews →
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"The staff were very friendly, helpful, and attentive. Thanks, John and the team — I’ll definitely be back again! 😀"
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"Very helpful and friendly good customer service"
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"Great service! The staff were friendly and professional, and my phone was repaired quickly. The price was reasonable and everything was explained clearly."
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"👍good deals with quality 👍"
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"Very good service !"
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"Exceptional experience here. John is very kind and professional. Got my phone fixed while the coffee was still warm."
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"Great service and friendly staff! Very helpful and professional. Highly recommend this place for phone repairs.👍"
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"I had such a lovely experience with Yui! 😊 They were incredibly patient, kind, and helpful throughout the whole process."
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"Fixed my phone very quick, cheaper than my last repairs, thanks alot"
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"Honest man and honest work. Much appreciated!"
Common phone problems & quick tips
Helpful Tips from Mobie
2. Touchscreen Suddenly Not Responding?
If your screen has no visible physical damage but stops responding to touch, try a force restart. This may help resolve a temporary software issue.
3. Phone Got Wet? Act Quickly!
Never put your wet phone in rice! Rice is not a reliable way to dry your phone and may cause further problems. Turn it off immediately, do not charge it, and take it to a professional repair shop as soon as possible for proper inspection and drying.
Need Help with Your Phone?
Visit Mobie — We’re Here to Help!
Mobie WestCity (EPro) Location
Shop 217, Level 2, WestCity, 7 Catherine Street, Henderson, Auckland 0612, New Zealand
Monday–Wednesday & Saturday: 9:00 AM–6:00 PM
Thursday–Friday: 9:00 AM–9:00 PM
Sunday: 10:00 AM–5:30 PM
Public holiday hours may vary.